AI Solutions for E-Stores

Artificial Intelligence (AI) enables you to grow your e-business faster and smarter!

AI makes e-commerce smarter and more efficient by providing personalized shopping experiences, accurate product recommendations, and automated customer service. AI-powered product data enrichment helps speed up processes, expand into more markets, and improve sales performance and competitive advantage.
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Applications of Artificial Intelligence (AI) in E-Stores

AI is not a magic wand that solves all e-commerce challenges overnight, but when applied correctly, it can significantly improve efficiency and competitiveness. AI does not replace strategy but when properly guided, it can become an invaluable asset.

We know how to maximize the potential of AI. With experience in implementing large language models (LLMs), we help businesses integrate AI into practical solutions. Our goal is to make AI not just a technological add-on, but a strategic tool that delivers real value—whether through enhanced customer experience, optimized processes, or increased sales revenue.

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AI Chatbot (Virtual Customer Service Agent)

A well-trained language model (LLM)-based chatbot that mimics natural conversation can reduce customer service workload and improve response speed by handling common inquiries independently. It does this so seamlessly that customers may not even realize they are interacting with AI.

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Product Information Enrichment with AI

AI can efficiently enhance product data, which is especially useful for large product catalogs where only minimal raw data is available. AI can generate detailed product descriptions, making data enrichment more efficient. Additionally, AI simplifies the creation of SEO-friendly texts, optimizing product descriptions for search engines and improving the visibility of the e-store.

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AI Product Recommender

An AI-powered product recommender allows customers to interact with an e-store chat in natural language, just like with a real sales representative. The customer describes their needs, and AI analyzes the information to provide personalized recommendations based on preferences, past purchases, and stock availability. This makes shopping faster and more seamless, helping customers find the perfect products effortlessly.

Contact Us – Let’s Put AI to Work for You!

We’ll help you explore how AI can bring the most value to your business and, if needed, assist in implementing the right solutions. Let’s work together to make AI a powerful tool for your success!

Successful SUSI AI Project for PÖFF

Mikk Granström

Mikk Granström

CEO, Member of the Board, PÖFF

For PÖFF, it is crucial that partners meet deadlines, and Acty delivered excellently—being both professional and efficient. We could always rely on them to find solutions to any challenges that arose. We are excited to see how this solution enhances and enriches the PÖFF visitor experience.
SUSI AI is an AI-powered film recommendation tool developed in collaboration between the Black Nights Film Festival (PÖFF) and Acty Commerce. Its goal is to provide visitors with an interactive and user-friendly solution for quickly and easily finding personalized film suggestions.

By analyzing user preferences and interests, SUSI AI delivers accurate recommendations, enhancing the festival experience and helping visitors discover new and exciting films.

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