E-store interfacing

Automation that increases speed and efficiency and reduces costs.

Interfacing your e-shop with other information systems or data sources, such as warehouse accounting, accounting, suppliers and customer management, is essential to improving operational efficiency, optimising costs and improving the customer experience. Automation, reduces the need for manual work and the risk of errors, and ensures data is updated in real time.

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Why integrate an e-shop?

Interfacing your e-shop with other information systems such as ERP, PIM/DAM, CRM, and supply chain management systems, is important because it ensures a consistent and automated flow of information, allowing different information systems to work seamlessly together. Through this, business processes are optimised, data accuracy and availability are improved, and the operational efficiency and quality of customer service across the enterprise is enhanced.

Where to interface your e-shop?

Interfacing the e-shop with other information systems makes sense if the company’s operational volume increases, and more efficient warehouse and stock management, more accurate financial management, better customer relationship management, more efficient supply chain management, automation of business processes or improvement of data-based decision making are needed.

When not to interface
If the sales volumes of the created e-store cannot be accurately predicted in advance, then it may be prudent to postpone automation until sales reach a level where manual classification of information starts to hinder the company’s growth potential.

Value from interfacing

  • Efficiency and automation:
    Reducing the need for manual data entry speeds up work processes and reduces errors due to human error.
  • Product information accuracy and management:
    Maintaining consistent and up-to-date product information across all sales channels is vital. Interfacing helps to keep product data harmonized and reduces the risk of errors when presenting product information.
    Real-time data update:
  • Real-time update of inventory, order status and customer data ensures that all departments are working with up-to-date information, enabling faster response to changes.
  • Better customer service:
    Customer service will benefit from the availability of more accurate inventory and order status information, which will allow the provision of accurate and up-to-date information to customers. A smoother purchase process and faster service improve customer satisfaction and increase customer loyalty.
  • Optimization of costs:
    The automation of processes reduces operational costs, increases efficiency and helps optimize resource use.
  • Strategic decision-making: Data integration enables better insight into business operations, contributing to more informed management decisions.

Useful systems to interface with your e-shop

Most often, e-stores use the interface with accounting software to synchronize stock quantities and prices with the e-store, and automatically send order information from the e-store to the accounting program. However, below are interface options that, while less common, are still feasible and sometimes advisable for the automation of business processes.

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ERP systems

Integrates different business processes into a single system, ensuring data consistency and supporting business decision-making.

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Product information management (PIM/DAM)

Manages product information centrally, ensuring its consistency and accuracy across all sales channels.

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Accounting software

Specifically enables automatic generation of invoices, financial reporting and tracking of economic transactions.

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Transport partners

Automatic information exchange for sending orders and delivery addresses submitted by the customer directly from the e-store to the information system of the transport service company.

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Vendors (API,EXCEL,CSV,…)

Automatic import of suppliers’ product information into the e-store is often practical in order to save time that would otherwise be spent manually reprocessing a large amount of data.

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Warehouse accounting (WMS)

Ensures real-time inventory management, helps track product availability, and automates the order fulfillment process.

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Social media platforms

Synchronization of e-shop product catalogue with social media channels and traffic monitoring.

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Marketing tools

Integration of automated e-mail marketing tools with the e-shop enables more effective marketing and increases the e-shop’s conversion rate.

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Analysis and reporting (BI)

Provides deep insight into online store operations and customer behavior, helping to make informed business decisions.

Other systems with which we have interfaced e-shops

Below is a list of the most common systems with which we have interfaced e-shops. However, this list is not exhaustive. In addition to the systems mentioned below, we have interfaced e-shops with bespoke information systems and retrieved or stored in different data in various formats, including: Excel, CSV, JSON, XML, etc.

Client feedback on working with Acty

Sigrid Hänni

Sigrid Hänni

SOLIS BIODYNE OÜ (2022 Innovator of the year - EAS)

Being the innovation leader in the biotechnology market, we also needed a supporting website and e-shop system that would offer users around the world a supportive solution. The Acty team provided us with a comprehensive business analysis for the renewal of e-commerce solutions. Their vast experience helped us think much more broadly and find faster and more convenient solutions that would support business growth in a more versatile way. We are very grateful for the professional project management and advice and the very good result!
Erki Talisainen

Erki Talisainen

FEB AS - Director of e-commerce

"Acty has been our b2b development partner for over two years. In development, I consider it very important that the partner digs deeper into the client's wishes and sees the bigger picture, not just individual sections. The Acty team is professional in this regard and they were the ones who helped us tie up many of the loose ends. We have a very good dialogue, there is a constant overview of the development process and we have been able to meet the deadlines. I appreciate and definitely recommend them as a cooperation partner to others."
Maarit Vabrit-Raadla

Maarit Vabrit-Raadla

SinuLab OÜ

SinuLab has grown into a large and complex system during its 8 years of operation. As a new development partner, the Acty team has strong competence and the ability to jump on board from the start. Both new solutions and a lot of modernization have been completed as a result of cooperation, which is necessary to do continuously in the field of information technology.
Sven Tressum

Sven Tressum

Tallinna Lennujaam

"We started looking for a suitable partner in the market and met the Acty team. Acty stood out for its initiative and collaboration with the topic, as well as the price. The whole work process went very well – it is a sincere pleasure to work with a team that collaborates and creates what the client expects. Modern and simple solutions are the key"
Markus Ilmar Münzer

Markus Ilmar Münzer

RiskSight

We chose Acty as our development partner to create the basic documentation for the new e-learning software. Above all, they stood out for their proactive approach and pleasant customer communication, which was one of our main values. The documentation was put together in its original form quickly and efficiently and, above all, on time - this was ensured by Acty's constant contribution and keeping the topic in focus. I recommend Acty to all companies that want the level of cooperation to be higher than usual and more effective.
Merle Leemet

Merle Leemet

Breden Kids

"Cooperation either gives energy or takes energy. And working with the Acty team is energizing. With a development partner, it is very important to focus on how things can be done, not how things cannot be done. Also, communication and honesty are definitely Acty's strengths worth mentioning. Their sincere desire to help and do their best is clearly felt. I appreciate all this very highly in terms of collaborations."
Kudres Lääts

Kudres Lääts

Vonk Technologies

"Acty contacted us about the ad itself. We got together, discussed and made a plan. The plan was to build the first prototype, which turned into an almost full-scale development half way through. During the work, we were accompanied by constant communication and smooth cooperation with pleasant people. Acty’s advantage can perhaps be considered to be that we are in constant contact with the client, we always find a common language, and solutions for any misunderstandings are found that are suitable for everyone."
Rainer Ploom

Rainer Ploom

Fleksont AS

We have been working with the Acty team for 2 years now and all this time has been very productive. We launched the e-shop on the new Magento 2 platform in less than half a year, and after that we have continued web development. We are very satisfied with the work of the Acty project manager, we have weekly Skype meetings and everything is always clear that way.
Anete Advelk

Anete Advelk

Turundusjuht, MG Beauty

Sincere interest in growing the client's business and reliable communication made it easy for us to choose Acty as a partner. Both these qualities, as well as professionalism, thoroughness and respect, have been preserved throughout the entire cooperation. You can feel it in the work culture of the team, the passion to successfully implement projects together and to constantly develop. All these values are the basis of good cooperation.
Ülla Sarapuu

Ülla Sarapuu

L'Dolchevita OÜ

"We entrusted the e-store development project to Acty because their working style and communication was understandable and transparent from the customer's point of view from the first meeting. We appreciate their flexibility, constructive work style and information exchange. A simple human dimension is always important in cooperation - it's good to work if you feel the cooperation partner's sincere interest in the success of the project."
Agnes Kukk

Agnes Kukk

Spordipartner Trading OÜ

Excellent, professional, customer friendly. Good willingness to cooperate.
Allan Hani

Allan Hani

EKVÜ

In difficult situations, they know how to step into the customer's shoes, and their attitude towards their tasks is professional.
Pille Kasekamp

Pille Kasekamp

Valnes AS

A small but professional company with fast and open communication.

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