What is the e-shop maintenance service?
E-shop maintenance is a service that covers a large part of the technical needs of your online store, from e-shop and add-on module upgrades or module bug fixes to security and performance optimization. We help to ensure that your e-shop works optimally and that risks that may affect your business are minimized.
Below we list the main activities that need to be taken into account when maintaining the e-shop. NB! The exact content of the service is agreed upon with the customer based on the customer’s needs and capabilities.
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System update and repair:
E-shop maintenance includes regular updates and fixes to the system, themes and plugins to ensure the security and stability of the online store. Errors and problems are resolved quickly to avoid possible interruptions and disruptions to the visitor’s experience.
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Security control and optimization:
Security is crucial for online stores. Our maintenance service includes regular security audits and surveys that protect your store from cyber threats such as viruses, attacks and data leaks.
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Performance monitoring and optimization:
Regular backups are essential to prevent data loss. Our maintenance service ensures that your data is backed up regularly and can be quickly restored if necessary.
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Customer support and advice:
Acty’s experienced team is always ready to provide you with support and advice, helping you to solve the problems that arise in order to optimize the operation of your online store.
Aldar Reinberk
E-Commerce Strategist
We have more than 18 years of experience in analyzing and developing e-commerce solutions for both small companies and large corporations.
Why entrust the maintenance of the e-shop to Acty?
Quick response
Quick response time to resolve issues and respond to inquiries, minimizing potential impact on e-shop operations.
Proactivity
Implementation of proactive measures to prevent possible failures and security risks.
Cost effectiveness
Personalized pricing based on the customer’s needs and capabilities.
Monitoring
Real-time monitoring of systems to identify and alert for unusual activity, performance issues, or security threats.
Communication
Regular and clear communication, in case of updates and incidents. In addition, clear reporting on the work done and the status of the e-shop.
Why is e-shop maintenance important?
E-shop maintenance is important because it ensures the security, smooth operation and high user experience of the online store, while reducing security risks and technical failures. Regular maintenance, including consistent monitoring, rapid response to issues, proactive failure prevention, and system performance optimization, is essential to maintain e-shop competitiveness and support business growth.
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Improving the customer experience:
Includes regular updates and fixes to the system, themes and plugins to maximize the security, stability and functional performance of the e-shop.
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Security and data protection:
Regular maintenance and updates keep your online store secure. It protects customer data and reduces the risk of hacking and data leakage, ensuring the protection of your store’s reputation.
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Saving valuable time:
Outsourcing WooCommerce maintenance allows you and your team to focus on business and strategy instead of dealing with technical issues.
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Business sustainability:
Regular backups and maintenance reduce the risk of unexpected and unplanned e-shop interruptions, which directly affect turnover, profit and customers’ well-being.